Terms of Service

Last updated: July 15, 2026

Welcome to GCC Scentoria. These Terms of Service govern your use of our website and any purchases made through our store. By visiting our website or placing an order, you agree to these terms.

1. General Conditions

You must be legally capable of entering into a binding agreement to use this website or make a purchase.

You may not use our products, website or services for any unlawful, fraudulent or unauthorised purpose. We reserve the right to refuse service, cancel orders or restrict access where misuse or suspicious activity is identified.

2. Product Information

We aim to display product descriptions, images, colours, specifications and prices as accurately as possible. However, colours and appearance may vary slightly depending on your screen, lighting or product batch.

Product availability is subject to change without notice. We may modify, discontinue or limit the sale of any product at any time.

3. Prices and Payments

All prices are displayed in [add currency] unless stated otherwise.

Prices, discounts and promotional offers may change without notice. Customers are responsible for providing accurate billing and payment information.

Orders will only be processed after the selected payment method has been successfully authorised or confirmed.

4. Orders

After placing an order, you may receive an order-confirmation message or email. This confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or limit an order due to:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraud or unauthorised activity
• Incomplete customer information
• Delivery restrictions

If payment has already been collected for a cancelled order, an applicable refund will be issued.

5. Shipping and Delivery

Estimated delivery times are provided for guidance and are not guaranteed. Delivery may be affected by courier delays, customs procedures, weather, public holidays or circumstances outside our reasonable control.

Customers must provide a complete and accurate delivery address and contact number. We are not responsible for delays or losses caused by incorrect information supplied by the customer.

Additional customs duties, taxes or import charges may apply depending on the destination and will be the customer’s responsibility unless stated otherwise.

6. Returns and Refunds

Returns, exchanges and refunds are handled according to our Return and Refund Policy, which forms part of these Terms of Service.

Products must meet the eligibility requirements stated in that policy. Shipping fees may be non-refundable unless the product received was damaged, defective or incorrect.

7. Order Cancellation

Cancellation requests should be submitted as soon as possible. An order cannot be cancelled once it has been processed, dispatched or handed over to the courier.

Refusing a confirmed cash-on-delivery order without a valid reason may result in restrictions on future purchases.

8. Promotions and Discount Codes

Discount codes and promotional offers:

• Cannot be exchanged for cash
• May have expiry dates or usage limits
• Cannot normally be combined unless stated otherwise
• May be withdrawn or changed at any time

We may cancel a discount or order where a promotion has been misused.

9. Accuracy of Information

We may correct errors, inaccuracies or omissions relating to product descriptions, pricing, offers, shipping charges or availability without prior notice.

We reserve the right to cancel an affected order and provide an applicable refund where incorrect information materially affects the purchase.

10. Prohibited Uses

You may not use this website to:

• Violate any applicable law or regulation
• Submit false or misleading information
• Infringe intellectual-property rights
• Upload malicious code, viruses or harmful content
• Attempt to access restricted systems or customer data
• Collect personal information without permission
• Conduct fraudulent transactions
• Interfere with the website’s security or operation

Violation of these conditions may result in immediate termination of access.

11. Intellectual Property

All website content, including logos, graphics, product images, text, designs and branding, belongs to GCC Scentoria or its respective licensors.

Content may not be copied, reproduced, republished, distributed or commercially exploited without prior written permission.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, couriers, social-media platforms and external websites.

We are not responsible for the availability, content, security, policies or actions of independent third parties. Your use of their services may be subject to separate terms and policies.

13. Disclaimer of Warranties

We aim to provide accurate information and reliable service, but we do not guarantee that the website will always be uninterrupted, error-free or completely secure.

Products and services are provided subject to applicable consumer rights and any warranties expressly stated on the product page.

Nothing in these terms excludes any legal rights that cannot lawfully be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, GCC Scentoria will not be liable for indirect, incidental, special or consequential losses resulting from your use of the website or products.

Our total liability relating to an order will not exceed the amount paid for that order, except where applicable law requires otherwise.

15. Indemnification

You agree to compensate GCC Scentoria for reasonable losses, claims or expenses resulting from your unlawful use of the website, violation of these terms or infringement of another party’s rights.

16. Termination

We may suspend or terminate access to our services if these terms are violated. Obligations and liabilities arising before termination will continue where applicable.

17. Severability

If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.

18. Governing Law

These Terms of Service will be governed by the laws of [add country or jurisdiction]. Any dispute will be handled by the courts or dispute-resolution authorities of [add jurisdiction], unless applicable consumer law provides otherwise.

19. Changes to These Terms

We may update these Terms of Service when necessary. The revised version will be published on this page with an updated effective date.

Continued use of the website after an update means you accept the revised terms.