Privacy policy

Privacy Policy

Last updated: July 15, 2026

At GCC Scentoria, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you visit our website, place an order or contact us.

1. Information We Collect

We may collect the following information:

  • Name, email address and phone number
  • Billing and delivery address
  • Order and transaction details
  • Payment information processed securely by our payment providers
  • Device information, IP address and browser type
  • Website activity, cookies and shopping preferences
  • Messages, reviews or enquiries sent to our support team

2. How We Use Your Information

We use your information to:

  • Process, confirm and deliver your orders
  • Provide order updates and customer support
  • Prevent fraud and protect our website
  • Improve our products, services and website experience
  • Send promotional messages when you have agreed to receive them
  • Meet applicable legal, tax and regulatory requirements

3. How We Share Information

We may share necessary information with trusted service providers, including:

  • Delivery and courier companies
  • Payment-processing providers
  • Website hosting and e-commerce platforms
  • Marketing, analytics and advertising providers
  • Customer-support and fraud-prevention services
  • Government authorities when legally required

We do not sell your personal information for money.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, keep your shopping cart active, understand website traffic and provide relevant advertising.

You may disable cookies through your browser settings, although some website features may not function correctly.

5. Marketing Communications

We may send you promotional emails, SMS messages or other marketing communications when permitted. You can unsubscribe at any time by using the unsubscribe option or contacting us.

6. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfil orders, provide support, meet legal obligations, resolve disputes and prevent fraud.

7. Data Security

We use reasonable administrative and technical safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Withdraw consent for certain processing
  • Object to or restrict certain uses of your information
  • Request a copy of your information
  • Opt out of certain data sharing or targeted advertising

European data-protection rules provide rights such as access, correction, deletion and restriction. California privacy rules may also provide eligible residents with rights to access, correct, delete and opt out of certain sales or sharing of personal information.

To submit a privacy request, contact us using the details below. We may need to verify your identity before completing the request.

9. International Data Transfers

Your information may be processed or stored in countries outside your country of residence. Where required, we take reasonable steps to ensure appropriate safeguards are used.

10. Children’s Privacy

Our website is not intended for children under the age required to provide valid consent in their country. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact Us

For questions or privacy requests, contact

Replace the bracketed contact details before publishing. This is a general store template and should be adapted to your operating countries and actual data practices.